How It Works

How it works

At Metro Livery, we make transportation seamless, reliable, and tailored to your needs. Whether you prefer booking online or working directly with one of our live travel specialists, our streamlined process ensures a stress-free experience from start to finish. Discover how we prioritize your comfort, safety, and satisfaction below.

Booking process

Book safe and secure online or with one of our live travel specialists.

1. Select Your Ride

Choose from our diverse fleet of luxury vehicles tailored to your needs.

2. Customize Your Trip

Enter your details and preferences to create the perfect travel experience.

3. Confirm and Ride

Review your booking, confirm, and get ready for a smooth, punctual journey.

FAQ

What is Metro Livery?

Metro Livery is a premier transportation service providing a variety of luxury vehicles for corporate travel, special events, airport transfers, and more.

How do I book a ride with Metro Livery?

You can book a ride by visiting our website or calling our customer service line.

What types of vehicles are available?

Our fleet includes full-size motor coaches (56 passengers), mini-motor coaches (20-40 passengers), sprinter vans (13 passengers), Road Stallion (8 passengers), SUVs (6 passengers), and sedans (3 passengers).

Do you provide transportation for large groups?

Yes, our full-size motor coaches and mini-motor coaches are ideal for large groups, corporate events, and special occasions.

Do you offer airport transfers?

Yes, we provide reliable airport transfer services to and from major airports.

How far in advance should I book my ride?

We recommend booking as early as possible to ensure availability, especially for large groups and special events.

What payment methods do you accept?

We accept major credit cards, corporate accounts, and other electronic payment methods.

Do you require a deposit for bookings?

For large group bookings or special event transportation, a deposit may be required. Please contact us for details.

What is your cancellation policy?

Cancellation policies vary based on the type of service booked. Please refer to our terms and conditions or contact customer service for more information.

Are your drivers professionally trained?

Yes, all our drivers are licensed, professionally trained, and undergo thorough background checks.

Can I request a specific driver?

While we cannot always guarantee a specific driver, we do our best to accommodate requests when possible.

Is drinking allowed in the vehicles?

Alcohol consumption is allowed in certain vehicles for passengers of legal drinking age, subject to local regulations.

What if I leave something in the vehicle?

Please contact our customer service team as soon as possible, and we will do our best to locate and return your lost item.

How do I contact Metro Livery for further inquiries?

You can reach us via phone, email, or through our website's contact form.